Sunday, March 1, 2009

CUSTOMER HAVING TROUBLE HANDLING TATTOO

Before any tattoo is done, you should take the time to explain in detail the procedure and what the customer can expect. You need to reassure them that they are in capable hands. You need to have them as relaxed as possible and not tensed up. When tattooing begins always look up to notice the color of their faces and whether or not they are sweating heavily. If you notice the face is pale or turning white, STOP immediately. You want to periodically ask the customer how they are doing. It is a good idea to carry on a conversation with the customer as well as inviting one of their friends to come back with them to keep their minds off the tattooing. If the customer gets to the point of lightheadedness, STOP and explain to them this is only temporary and will go away. Give the customer time to get their wits back, wait 15-20 minutes before tattooing again. To help the customer you should get a cold rag to put around their neck and wipe their face. Even a fan running would help to cool them off. Always keep them seated int eh chair, don't let them get up and move around. While sitting down have them lower their head between their knees. You don't want to get upset with the customer, you need to be able to help them through this experience. This will only help your reputation as a tattoo artist. The worst thing that could happen would be that the customer passes out on you before you catch the signs. You should have some smelling salts in the shop. To bring the customer around one should gently tap or slap the cheeks of the customer, and speaking loudly to try to bring them around. If this does not work, break a smelling salt cap and wave it under their nose a few times. Once the customer has gathered him/herself together, ask them if they want to continue, most of them do. Always give them time to recover. One other thing to have that is very important is a trash can with a plastic liner, in case the customer has to vomit. You don't want them to vomit on the floor, counters, equipment, or even yourself. If this happens stop everything and clean with disinfectant very thoroughly.

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